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Have questions about our trading strategies, need technical support, or want to explore partnership opportunities? Our team is here to help you succeed in your trading journey.
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Check out our frequently asked questions before reaching out
Frequently Asked Questions
Quick answers to common questions
How quickly can I get started with your datasets?
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You can start accessing our datasets immediately after purchase. API credentials are provided instantly, and our quick-start guide helps you integrate within minutes.
What support do you offer for API integration?
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We provide comprehensive API documentation, code examples in multiple languages, and dedicated technical support to help with integration challenges.
Can I get historical data for backtesting?
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Yes, we provide extensive historical data going back several years for most assets. This includes tick-level data for major currency pairs and minute-level data for stocks and commodities.
What's your data accuracy guarantee?
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We maintain 99.9% data accuracy through multiple source verification and real-time quality checks. All data is sourced from tier-1 financial institutions and exchanges.
Do you offer custom datasets or data feeds?
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Absolutely! We can create custom datasets tailored to your specific requirements. Contact our sales team to discuss your needs and get a personalized quote.
What are your rate limits for API calls?
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Rate limits vary by subscription tier. Standard plans include 1000 requests per minute, while enterprise plans offer unlimited access with dedicated infrastructure.