Skip to content
SMARTFINANCEDATA
Home Markets Insights Blog Tools Contact
Sign In Get Access
Home How It Works Markets Insights Blog Tools Pricing Contact
Sign In Get Access
Get in Touch

We're Here
To Help

Questions about datasets, Pro access, methodology, or custom analytics? Send us a message and we'll get back to you promptly.

Typically replies within 24hrs
Email Us
hello@smartfinancedata.com
Preferred
YouTube
Trading education & tutorials
Videos
Twitter / X
Market updates & announcements
Updates
FAQ
Quick answers below
Self-serve
Send a Message

What Can We Help With?

Pro members get priority support. Upgrade to Pro for faster response times and direct dataset requests.

We typically respond within 1 business day.

Message Sent!

Thanks for reaching out. We'll review your message and get back to you within 1 business day.

Availability

Support Hours

Mon – Fri 09:00 – 18:00 GMT
Saturday Limited
Sunday Closed
Currently within support hours
Before You Write

Useful Resources

Methodology Docs
How datasets are built
Pro Plan Details
Pricing & what's included
Market Coverage
All available instruments
YouTube Channel
Free trading education
FAQ

Frequently Asked Questions

Free tier access includes selected datasets for major pairs like AUD/USD and USD/CAD, plus limited views across other instruments. It's enough to explore the platform and assess whether the data fits your trading approach before upgrading.
All datasets are updated daily after market close. Historical data stretches back up to 25 years depending on the instrument, giving you statistically robust sample sizes for any probability analysis.
We source OHLCV data from institutional-grade providers and cross-reference multiple feeds for accuracy. Methodology documentation covering our data pipeline, session definitions, and statistical calculations is available in the resources section.
Pro plan includes API access, which allows you to pull data programmatically into your own systems, backtesting engines, or algo strategies. Please review the API documentation and terms for usage limits and attribution requirements.
Yes — Pro members can submit instrument or dataset requests via the contact form above. We prioritise requests that have wide demand across our user base. We can't guarantee delivery timelines but all requests are reviewed.
Absolutely. Each dataset page includes a full explanation of the underlying concept, how to read the data, and practical trading applications. The YouTube channel also covers many of these concepts in video format for those who prefer a visual learning approach.
You can cancel at any time from your account dashboard. Your access remains active until the end of your current billing period. No questions asked, no hoops to jump through — just cancel and you're done.
We're exploring partnership opportunities with traders, educators, and trading communities. If you have an audience or platform and think there's a good fit, select "Partnership / Collaboration" in the contact form and tell us about it.
SmartFinanceData

Probabilistic market analytics across Forex, Indices, Commodities & Crypto — powered by 50+ datasets and millions of data points.

Product
Insights Markets Pricing Team
Resources
Methodology Disclaimer Terms Of Service Privacy Policy FAQ Contact

© 2026 SmartFinanceData. All data is historical and does not guarantee future performance.